You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Backed up files/folders can no longer be shared
Hi, I'm using Dropbox on a Mac with Monterey. I have everything backed up to Dropbox & until today I was able to share files & folders simply by clicking on "copy Dropbox link". Today this feature...
Hannah
Dropbox Staff
Dropbox StaffHey wuthelotus, thanks for letting us know about this.
Can you please send me a couple of screenshots, so I can look into this?
One from the right click options of a backed up file in the Dropbox folder and one from the options online.
Thanks in advance!
Hi Hannah,
Thanks for responding. Here are the screenshots you requested.
Things I've tried, with no success:
- restarting Dropbox
- restarting Finder
- restarting the computer
- restarting the computer in Safe Mode
Alina
- Jay
Hi wuthelotus, thanks for the screenshots.
Currently, it isn't possible to share files or folders in a backup, for your own security and privacy.
If you want to share files, you'll need to move or copy them to a folder outside of the Backup elsewhere on your Dropbox account.
- Hi Jay,What I don’t understand is why this option, which you say is impossible to have for backed up files & folders, was working just fine until literally yesterday & is still working for other people I know who use Dropbox. The only explanation I can come up with is that this is a new feature that has somehow become functional for me before other users. If so, I can’t understand why you wouldn’t announce such a massive change, in any way whatsoever, to your paying customers. It’s an important change and, for me personally, a dealbreaker. The main reason I chose Dropbox over other similar services was that I could keep my files & folders in their native locations (Documents, Downloads etc.) & they would still be synced up with Dropbox & accessible on all my devices. I have no interest in keeping everything I work on in a generic Dropbox folder, I want to use the document structure of my computer. Which, I repeat, I was able to do until yesterday.I would like to understand when this change has been made & if there are any plans to reenable sharing for files & folders set up via backup. If not, I will reconsider my Dropbox subscription.Thank you.Alina
I have the same Problem! Sharing was working fine until it was not anymore. And i have no idea why. Very annoying. Pease Dropbox, explain what happened to this feature!
Nobody has asked for an extra Dropbox Backup folder. This is ridiculous.
Come back to original and agreed terms of contract with Pro plans.
