You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

MCCExeter's avatar
MCCExeter
Explorer | Level 4
2 years ago

Automatic photo backup

My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select ph...
Android
Camera uploads
Dropbox Basic
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi MCCExeter, thanks for bringing this to our attention.

     

    Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

     

    Keep me updated with any progress!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi MCCExeter, thanks for bringing this to our attention.

 

Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

 

Keep me updated with any progress!

MCCExeter's avatar
MCCExeter
Explorer | Level 4
2 years ago
I've turned it off and on again.... I'll check tomorrow to see if the electrons have started buzzing and let you know.
  • MCCExeter's avatar
    MCCExeter
    Explorer | Level 4
    2 years ago

    Yes! It looks like that has worked. Thank you.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!