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Forum Discussion
App does not sync
Hi, after updating to macOS Monterey Version 12.6.2, the desktop app shows that it is indexing the 21 files in my Dropbox, but nothing happens??
Hmm, so uninstalling and reinstalling the app, helped this time, right?
That sounds great, Bopost! I'm glad to see that this worked for you and that the issue is now resolved. 🙂
Have you had a chance to try this or any of the steps in this thread, terra bella?
Walter
Dropbox Staff
Dropbox StaffHi Walter, thanks you for your answer
I have rebooted my computer many times, and even deleted the Dropbox-app and re-installed it - but nothing changes.
Here is a screeshot.
Thanks
- Nancy
Hey Bopost! How are you?
For how long has the app’s syncing been stuck like this? Have you seen any progress to the number of files trying to index so far?
Also, can you please take a look at this Help Center article, and let me know if any of the steps seems to help?
Hi Nancy
It´s been like this for 14 days now. it started after I updated to macOS Monterey Version 12.6.2.
Non of the steps in the Helt Center article worked.
yes I'm also facing the same issue.
- Hannah
Hmm, so uninstalling and reinstalling the app, helped this time, right?
That sounds great, Bopost! I'm glad to see that this worked for you and that the issue is now resolved. 🙂
Have you had a chance to try this or any of the steps in this thread, terra bella?
