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Forum Discussion
"Anyone with link" permission not working, sending email to give permission.
A file I uploaded and set permissions to anyone with link isn't giving access, I have to grant permission through email, email says: xxx@gmail.com wants to access your file "xxx." Share this file wit...
Megan
Dropbox Staff
Dropbox StaffHi Jovin, let's jump right into this!
Out of curiosity, which platform did you use, in order to create the link?
If you check the file's Who has access setting, do you see selected the "Anyone with the link" option?
Let me know more!
I'm on desktop, yes everything looks like it should, says anyone with link
- Megan
Hi Jovin, can you delete your current link, and then follow these steps, in order to create a new link through our website?
Let me know if this changes things at all.
I deleted the file, uploaded again and created link with the share button insteady of the copy link button like I did before. I checked the permimssions after I originally copied the link and it all looked correct but hopefully this works by creating with the share button instead. I tested it while signed out into a different gmail with no dropbox linked and it looks like it's working, hopefully I get no more request emails. Thank you!
Still can't figure out why I get emails to request access, I believe I had the link permissions set correct the first time, redid it using the share button set to anyone with link can view as suggested, tested link several ways, different browsers, private mode, incognito mode, etc. It looks like it is working on my end but still getting request access emails 😞
