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Forum Discussion
All folders on my dropbox are empty
Here is my situation. Person A shared folders with Person B. Person B shared the same folders with me so I can view and edit/upload new files. I signed up for dropbox on my laptop and downloa...
Nancy
Dropbox Staff
Dropbox StaffHey TW_10. Upgrading your Dropbox account wouldn’t help with this, so let’s check what happened.
When was the last time you were able to see all of your missing files within those folders on the Dropbox website?
Hi,
My files were there Jan 13th.
On the same day I deleted one folder with data in it that I did not need.
Since then, I can not see anything in my existing folder. It says they are empty.
The other thing I did was disconnected old PCs from the DropBox connection. (I think I can only have 3 connected at one time).
Does this have anything to do with it??
-Thanks,
- Nancy
Can you describe the steps you took to disconnect those devices?
I removed it under the security tab:
These devices are linked to your personal Dropbox account.
I clicked the option to remove.
- Nancy
That shouldn’t affect the files/folders you’ve stored on your Dropbox account, indeed.
The folders in question, are they shared with another user perhaps, or are they personal folders?
If you go back to your Events page again, and scroll down before the 13th of January, are you seeing something more?
