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Forum Discussion

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
2 years ago

Adding a clarifying video to an uploaded file

Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly).  The man was say...
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  • Mike DBX's avatar
    Mike DBX
    2 years ago

    Hey Valeria!

     

    After about an hour from when this is being posted, your user should hopefully gain access to the functionality again, enjoy! 🙂

     

    Kind regards,

    Mike Boht

     

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3

I was using my regular dropbox (not App, just in browser).

the file is a pdf.

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Is it possible you were using Dropbox DocSend, which has a similar feature?

  • Valeria P.6's avatar
    Valeria P.6
    Explorer | Level 3
    2 years ago

    I don't think so. I really just opened my account in my browser and replaced the old questionnaire with a new one. Deleted the old, uploaded the new one.

    Also, as far as I remember, everytime I opened again the folder the circle with teh man appeared. 

    I would actually really like to add a video of myself explaining a couple of things about the questionnaire. Is it possible in any way?

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Since it was a PDF file, are you simply able to add the video yourself into the file?

       

      Was the prompt you saw from Dropbox, or the app used to create the PDF?

      • Valeria P.6's avatar
        Valeria P.6
        Explorer | Level 3
        2 years ago

        The prompt was definitely from Dropbox.

        I don't see the point in addind a video to the pdf? 

        Since my clients need to download it, it would become way too large.

        The idea was, that when they see the preview in dropbox, in dropbox itself the icon would open bottom left and I would explain a couple of thing.

        The video was from one of your employees.

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