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Forum Discussion

Valeria P.6's avatar
Valeria P.6
Explorer | Level 3
2 years ago

Adding a clarifying video to an uploaded file

Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly).  The man was say...
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  • Mike DBX's avatar
    Mike DBX
    2 years ago

    Hey Valeria!

     

    After about an hour from when this is being posted, your user should hopefully gain access to the functionality again, enjoy! 🙂

     

    Kind regards,

    Mike Boht

     

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Valeria P.6, thanks for bringing this to our attention.

 

Could you clarify how you were uploading your document to the site? What document type were you creating?

 

Were you originally using Dropbox Capture to begin with?

 

This will help me to assist further!

  • Valeria P.6's avatar
    Valeria P.6
    Explorer | Level 3
    2 years ago

    I was using my regular dropbox (not App, just in browser).

    the file is a pdf.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Is it possible you were using Dropbox DocSend, which has a similar feature?

      • Valeria P.6's avatar
        Valeria P.6
        Explorer | Level 3
        2 years ago

        I don't think so. I really just opened my account in my browser and replaced the old questionnaire with a new one. Deleted the old, uploaded the new one.

        Also, as far as I remember, everytime I opened again the folder the circle with teh man appeared. 

        I would actually really like to add a video of myself explaining a couple of things about the questionnaire. Is it possible in any way?

         

         

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