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LED1's avatar
LED1
Helpful | Level 5
7 years ago

Access to Email Addresses of File Request Responders

As the owner of a Dropbox folder for which I sent a file request, is there a way for me to access the email addresses of those who have uploaded files to the folder in response to the file request.  I need their email addresses to communicate with them outside of Dropbox.  Dropbox has this data as it requires it to be provided by the responder but I don't see any way to access it.

FAQ
File requests
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  • Lusil's avatar
    Lusil
    7 years ago
    Hey LED1!
     
    There isn’t currently a way to locate the email address of those that uploaded a file via a file request, as you are only able to see their username or the name that they submit when uploading the file, along with the file name and type. 
     
    However, if you are an admin of a Business plan, you may be able to see who received a file request from the activity report from the Admin console.
     
    I hope this helped to some extent. :grin:
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey LED1!
     
    There isn’t currently a way to locate the email address of those that uploaded a file via a file request, as you are only able to see their username or the name that they submit when uploading the file, along with the file name and type. 
     
    However, if you are an admin of a Business plan, you may be able to see who received a file request from the activity report from the Admin console.
     
    I hope this helped to some extent. :grin:
    • emakarov's avatar
      emakarov
      New member | Level 2
      7 years ago

      So do you know when it will be possible to get responders' emails? This question was being asked for a couple of years now, and nothing changes. Isn't it a bit silly to ask for email addresses and never make them available? The developers should either stop asking for addresses or share them with request owner.

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
         
        Although there isn’t a timeline to share, I’m more than happy to forward your comments along to the dev team for consideration. 
         
        If you have any other thoughts or comments, let me know. In the mean time, have a wonderful day ahead! :grinning:

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