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Forum Discussion
GLSkunks
9 months agoHelpful | Level 5
A shared file gets updated only for the user who edits it and not for the rest of the users
We have used Dropbox for years without any issues. There are 5 of us who view/edit 3-4 files daily without a problem.
There is one other file that one of us edits, but all 5 have permissions to view/edit. This one file never updates for anyone except the one guy who edits.
I think we figured it out... He was editing a different document than the rest of us had.
Thank you!
- MarkSuper User II
My guess here is that he is editing the file on a folder outside of the share OR Dropbox on his machine isnt running.
Check if he is updating and editing the file that he can then see it at www.dropbox.com/home.
If not check Dropbox is running and where he is opening and editing it from - it needs to be in the shared folder 🙂
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