You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GLSkunks
9 months agoHelpful | Level 5
A shared file gets updated only for the user who edits it and not for the rest of the users
We have used Dropbox for years without any issues. There are 5 of us who view/edit 3-4 files daily without a problem.
There is one other file that one of us edits, but all 5 have permissions to v...
- 9 months ago
I think we figured it out... He was editing a different document than the rest of us had.
Thank you!
Mark
Super User II
My guess here is that he is editing the file on a folder outside of the share OR Dropbox on his machine isnt running.
Check if he is updating and editing the file that he can then see it at www.dropbox.com/home.
If not check Dropbox is running and where he is opening and editing it from - it needs to be in the shared folder 🙂
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!