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b_johnson's avatar
b_johnson
Explorer | Level 3
10 months ago

A friend invited me to a shared Dropbox - now I have duplicate Dropboxes. Help!

A friend invited me to a shared Dropbox - now I have duplicate Dropboxes. The content seems to be the same, but one doesn't seem to upload/sync.   How do I integrate them/delete the extra so that...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hi b_johnson, and welcome aboard our forum. 

 

Can you describe to me the exact steps you took, in order to join the shared Dropbox you mention? 

 

Any screenshots of what you’re seeing at the moment will also be appreciated.

 

Keep me posted.

b_johnson's avatar
b_johnson
Explorer | Level 3
10 months ago

Thanks, Nancy. I received an invitation to a friend's dropbox so that I could upload photos for him to download. It was a trial account/subscription on his end. If I remember correctly, it asked me if I wanted to sign up and kind of directed/forced me to "merge" with my regular account. That didn't seem like something I'd want to do, but there wasn't another way to proceed. Now I seem to have two versions of everything and I'm not sure how to disentangle them without accidentally deleting files I want to save.

 

The main purpose for the "shared" dropbox was to transfer photos, and that shared dropbox is no longer active. In the screenshots, it's the one entitled "Machard Johnson."

 

seems to be within that.Not syncingSyncing

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi b_johnson, it looks like you merged your account to a Dropbox Business team. 

     

    In order to leave the team, you'll need to follow the steps suggested in this post.

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