You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

msdx's avatar
msdx
New member | Level 1
3 days ago

Windows search no longer working after latest Dropbox update

Hi, anyone had this issue?  My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no ava...
Desktop
Organize
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Hi msdx, thanks for bringing this to our attention.

 

Could you confirm the current version and syncing status of the Dropbox desktop application when you click the icon in the system tray by the clock?

 

This will help me to assist further!

  • msdx's avatar
    msdx
    New member | Level 1
    3 days ago

    Hi, thanks for the quick reply, i have version 213.4.4597, syncing and indexing are up to date.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 days ago

      Thanks for the info. Could you provide more information on how the Windows search family's exactly with screenshots if necessary?

       

      Are the files available locally, or are they online-only?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!