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Forum Discussion
Will I lose my files, if I leave Dropbox?
Hello, I sent this in Spanish, but in view of the fact that they do not answer me, I try it in English, although for that I have to use electronic translator:
"Hello, I have this doubt, I rem...
Hannah
Dropbox Staff
Dropbox StaffHey RamRock, thanks for posting your question to our Community!
When you talk about leaving Dropbox, do you mean deleting your account?
Or just not logging into your account ever again? Because in both cases, your files will be deleted.
If you delete your account, the files will be deleted immediately and if you just stop accessing your account, the entire account will be deleted due to inactivity after 12 months.
Also, if you want to access the files currently uploaded to your account, you can do so from this page.
Let me know if you have any questions.
Expansion: The page they give me to view my files does NOT work, it gives ERROR 500, y sigo sin saber como ir al foro en español, siempre me remite al foro en inglés.
- Walter
Hey RamRock, sorry to jump in here, but I just wanted to mention that closing your Dropbox account wouldn't be affecting any files you've stored locally on your computer.
If you delete files from your Dropbox account and you have the desktop app running, then, those changes will sync across your devices and the files will be deleted from your Dropbox folder on your computer as well.
Any copies of the files you've stored in other locations on your computer will remain intact.
As for the 500 error you're getting, could you send us a full-page screenshot, so that we can have a visual as well?
Well, I guess I do now. Let's see, so you mean that, if for example right now that I am with the PC running, I go to Dropbox and delete the account, what is on my hard drive remains intact even if I have uploaded things from that hard drive to Dropbox, this is accurate?
Now I don't get "Error 500" anymore, but what I see I don't understand, this is the screenshot. I do not understand this, can not you see the documents, images or videos as seen on the PC, ie, see some galleries with the images or documents themselves.
I don't know what I'm seeing, I don't know what can be inside those folders and I don't dare to click on them in case I mess something up.
By the way, I am sure I have seen a conversation in Spanish, but I don't see a forum in Spanish, clicking where I am told several languages appear, but Spanish is not there.- Walter
