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Forum Discussion
Will I lose my files, if I leave Dropbox?
Hello, I sent this in Spanish, but in view of the fact that they do not answer me, I try it in English, although for that I have to use electronic translator:
"Hello, I have this doubt, I rem...
Hannah
Dropbox Staff
Dropbox StaffHey RamRock, thanks for posting your question to our Community!
When you talk about leaving Dropbox, do you mean deleting your account?
Or just not logging into your account ever again? Because in both cases, your files will be deleted.
If you delete your account, the files will be deleted immediately and if you just stop accessing your account, the entire account will be deleted due to inactivity after 12 months.
Also, if you want to access the files currently uploaded to your account, you can do so from this page.
Let me know if you have any questions.
Hi, my last email was returned to me and I didn't get the address wrong because I hit "reply" in the body of the email. This is the content of it:
"My question is not that and that is why it would be better to have a forum in Spanish, because with on-line translators this can happen when it comes to technical issues.
What I am asking is if, when my Dropbox account is deleted, either because I cancel it or for the other reason you indicate, the originals uploaded from my hard drive are also deleted.
That is, I upload the image of a dog from my hard drive to Dropbox and then I close the Dropbox account, right? Well, then, logically, that image of a dog is deleted from Dropbox, obviously, but what about the original, on my hard drive, is it deleted too?
I thought I read something along those lines some time ago, and I also heard a comment on that point. A friend who deleted his account and then went to look for an image on his hard drive and found that a bunch of images had disappeared from his hard drive and he didn't know how.
I want to know that because I not only have pictures in Dropbox, I have documents as well and that I can't lose under any circumstances.
Let's see if now I have managed to explain well, by the way, I saw a forum in Spanish, but now I can't find it, there I also asked the question but no one responds. This is the address of that forum: https://www.dropboxforum.com/t5/Espa%C3%B1ol/ct-p/Spanish "
And I want to remember that, for me, it is very difficult to express myself in English, I have to use translator, and I do not find the way to get to the forum in Spanish, I arrived the first time I do not know how, but now, I do what I want to do, I have to use translator, and I do not find the way to get to the forum in English.
There is no way, I start in Spanish but, when I want to access to ask a question, it switches to English.
On the other hand, I have been asking for several days to please tell me if it is true that, if for whatever reason I leave Dropbox, the material I have uploaded from my hard drive, do I also lose it on the hard drive? Because with OneDrive it happened to me, I deleted several photos that I had uploaded from my hard drive and, on the hard drive they were deleted too.
Please, if someone tells me something, I have been waiting for more than 72 hours and the answers I get have absolutely nothing to do with my problem.- Jay
If you switch the forum to Spanish on the top right it should remain in that language.
When you say that you'll leave Dropbox, are you going to delete the account entirely?
