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Explorer | Level 3

2 years ago

Solved

Where is my Dropbox file?

I've been getting messages that my Dropbox is full and not syncing. I had uploaded one large file to Dropbox a few years ago and had done nothing else. I've decided I should try to download this f...

Jay
2 years ago
If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

Jay

Dropbox Staff

2 years ago

If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

almadenmike

Explorer | Level 3

2 years ago

Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

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is my Dropbox file?","id":"message:688483","revisionNum":2,"repliesCount":8,"author":{"__ref":"User:user:1710486"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:688483"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:688483"},"body@stripHtml({\"truncateLength\":200})":" I've been getting messages that my Dropbox is full and not syncing. I had uploaded one large file to Dropbox a few years ago and had done nothing else. I've decided I should try to download this f...","body@stringLength":"516","rawBody":"

I've been getting messages that my Dropbox is full and not syncing. I had uploaded one large file to Dropbox a few years ago and had done nothing else.

I've decided I should try to download this file and move it to a local HDD I have. But Dropbox says I have NO files ... and I don't see anything in \"Deleted files\". (I did not delete the file ... I'm wondering if Dropbox did, though. If so, wouldn't Dropbox have informed me?)

So ... where's my file, Dropbox?

... Mike

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Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

","body@stringLength":"108","rawBody":"

Bummer. What a sad ending to the file I put on Dropbox.

Thanks for your attention to this.

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If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

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If it's been over a year since you logged into the account, then it means that your account was most likely deactivated by Dropbox due to inactivity.

Unfortunately, this means that it wouldn't be possible to recover the old account or the files within that account.

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