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Forum Discussion
jjrg7
2 years agoExplorer | Level 3
Where are my files or folder
My drop box says it is full but I cannot find a single file or folder. Where would they be?
- 2 years ago
Does anything appear at www.dropbox.com/home ? If not is it possible you've enabled Backups and thats using the space instead? www.dropbox.com/backups ?
Mark
2 years agoSuper User II
Does anything appear at www.dropbox.com/home ? If not is it possible you've enabled Backups and thats using the space instead? www.dropbox.com/backups ?
- jjrg72 years agoExplorer | Level 3
I think they were in the backup. I deleted the folder and I will see if that message is gone regarding the full dropbox
- Megan2 years agoDropbox Staff
Hi jjrg7, how are you?
Is the message still there, even after you deleted your Backup? Can you check and let me know?
Thanks!
- jjrg72 years agoExplorer | Level 3
It took a while, but yes, in fact today the message of my dropbox being full is gone. Any idea how to ensure files I save on drop box only go into the folders visible on my home page and not some mystery location?
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