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David H.78's avatar
David H.78
Explorer | Level 4
2 years ago

Trying to Understand DropBox Photo Storage

I'm considering moving from Google Workspace to DropBox and have a few questions. I assume the navigation bar link named "Photos" is simply a single place to see all photos from all folders and subfolders. What's confusing is that there are a number of photos where the info pane claims the photo location is "dropbox".  See photo at link example: https://i.imgur.com/QMzvgEt.jpg

 

However I do not have any photos in the Dropbox root directory. In this specific instance the photos are actually in a folder named "pics" that was shared with me. So why isn't the info pane showing me the correct location, which should be DropBox>Pics? I've also moved that folder around to see if that would fix the issue. However no matter where I move it, when I go to the photos section and look at the info pane for any of those photos it still shows "DropBox" as the location.

 

Thanks

 

Organize
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey David H.78, how are you today?

     

    Would you mind attaching the screenshot itself to your next reply here?

     

    We can't access the link you included, for security reasons.

     

    Thanks in advance!

    • David H.78's avatar
      David H.78
      Explorer | Level 4
      2 years ago

      Hi, is there an attachment mechanism I am not seeing? All I see is the option to insert a link or embed a photo. And when I tried to insert an embedded photo it would not work. There is not much to the image - it shows the photo location as "dropbox" same as mentioned in my post.

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