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Forum Discussion

Ron Hummel's avatar
Ron Hummel
Helpful | Level 5
2 years ago

The DELETE button is greyed out

Am trying to delete an entire folder's worth of songs I don't want, but the DELETE button is greyed out on all of them. I am the administrator of that dropbox.  Help?
Delete
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  • Ron Hummel's avatar
    Ron Hummel
    2 years ago

    I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there, Ron Hummel, let's jump right into this! 

 

Is it safe to assume that you're trying to delete content, using our website? 

 

Have you tried a different browser altogether, or an incognito tab on your current one? Also, is there a chance of that folder being a shared one?

 

Keep me posted, and we'll take it from there!

  • Ron Hummel's avatar
    Ron Hummel
    Helpful | Level 5
    2 years ago

    I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No problem Ron Hummel!

       

      Glad to know everything is back on track! 😎

  • Ron Hummel's avatar
    Ron Hummel
    Helpful | Level 5
    2 years ago

    I was able to figure this out and get the DELETE button to revert back to functioning. Thanks-

About Delete, edit, and organize

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