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pankajetal's avatar
pankajetal
Explorer | Level 3
2 years ago

Submit button greyed out in developers

I'm not able to submit after making the changes in permission, to test API, as submit seems to be greyed out.   

 

 

  • Greg-DB's avatar
    Greg-DB
    2 years ago

    Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

     

    I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! To clarify, if you do try to click the greyed out "Submit" button, does the change work?

     

    I see that there's a styling issue with how these buttons are displayed. I'll ask the team to fix that up.

     

    In my testing the button is still working for me though, but if it's not working for you please let me know. In that case, it may be helpful if you can share a screen recording showing the issue, with the JavaScript console open to show any errors that may be occurring.

    • pankajetal's avatar
      pankajetal
      Explorer | Level 3

      Nope the changes didn't go into effect. Normally it's not greyed out when I don't select any option and I do see the button. 

       

       

      But as soon as I select any permission button it gets greyed out.  

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        Thanks. Can you let me know which web browser you're using, and the version number of that web browser?

         

        I just tried this myself and I was able to apply changes by clicking the button while it's greyed out, so we'll need to try to reproduce the particular issue you're seeing.

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