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Forum Discussion

jaohar's avatar
jaohar
Helpful | Level 7
2 years ago

Support request. Delete files that 'couldn't be deleted'

Hello, I have a folder of tens of thousands of files that I am unable to delete. I tried deleting this on my local device (Mac OS 12.6.7) but my Dropbox client has been unresponsive. I have tried to...
Delete
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  • Jay's avatar
    Jay
    2 years ago

    Hi again, just try contacting the team via chat to see if they're able to assist you from there, if you're unable to submit a ticket.

Thierry3's avatar
Thierry3
Helpful | Level 5
2 years ago

I had the same issue but accessing dropbox support has been a pain and it took a long time before they helped as the first level support is not aware of the issue

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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