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Forum Discussion

tambourineman's avatar
tambourineman
Explorer | Level 4
3 months ago

Selective unsyncing in DropBox program not working:it doesn't delete unsync'd in local/system folder

I have read posts on how to free up space on my local physical (NVME) drive containing the DropBox folder but leave them in the DropBox cloud which is what I want to do on some Dropbox linked PC's th...
Delete
Desktop
Organize
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey tambourineman, let's see what we can find together about this! 

 

Would you mind clarifying the version of the desktop app you're using on your end, along with the app's syncing status? 

 

You can find this by hovering your mouse over the little Dropbox icon, next to your WiFi on your task bar. 

 

You also mentioned something about "modify syncing" can you send over a screenshot in order for me to have a visual of what you mentioned, please?

 

Keep me posted!

tambourineman's avatar
tambourineman
Explorer | Level 4
3 months ago

Thanks so much for your quick reply.

 

Here's a link to info (screen capture pictures) that may help (I couldn't figure out how to embed/attach image files to this reply so I put them in Dropbox.)

 

[removed]

 

Regarding the one entitled "Manage hard drive space" I have not tried that due to the (confusing to me) comment "file will still appear on your computer."  Does this mean just a small sized link file to them is on my local physical drive?  This would be OK).  Is this the one I should use rather than the "Choose folders" to sync?  As an aside Dropbox seems to be extra busy syncing and indexing

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey tambourineman, thanks for the update.

     

    I removed your link, to prevent excessive traffic in your account, since this is a public forum.

     

    It looks like the application is trying to sync several changes that have happened in your Dropbox folder, so before jumping to conclusions, I think we'll need to wait until it shows as "up to date".

     

    You just need to check it once in a while, to make sure it's actually syncing and that it's not stuck.

     

    Once the Dropbox icon shows that it's "up to date", check if the folders you unsynced, are still present in your Dropbox folder and let us know.

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