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Forum Discussion
Tilia
7 years agoNew member | Level 2
Restoring files deleted/moved within the last 12 hours (like a time machine backup)?
Hi all, when installing her new computer, one of my colleagues accidentally deleted and moved folders/files, and then tried to restore. As a result, it looks very messy, with many things in the w...
- 7 years agoYou can do it in one go via https://www.dropbox.com/help/security/recover-deleted-files-folders
However, if there are lots you may need to get support to do it (if its too many for you to do the recover options wont appear).
You can log a ticket at www.dropbox.com/support and track at http://dropbox.zendesk.com
Tilia
New member | Level 2
Many thanks!
Can support also restore file locations (move them back to their original place)?
Mark
7 years agoSuper User II
Yes they will literally roll everything back to how it was when at the point its asked for :)
- Tilia7 years agoNew member | Level 2
Perfect, thank you!
- FritzMiller3 years agoExplorer | Level 4
Hi Mark. Do you know how long this normally takes?
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