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Julien38280's avatar
Julien38280
Explorer | Level 3
2 years ago

Restore erased pictures from a shared link.

Hello
I am searching a superman
I did à shooting photos with my prégnant wife 5 month ago.
The photographer put all the photo on dropbox and send us a link to acess
But all the photos are delete today and we did not dowload it
The photographer had delete all the photos on her computer and on dropbox
Is it possible to restore photos ?
Thank you so much for your help

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Julien38280, welcome to our Community! 

     

    If I understand the situation correctly, it seems your photographer sent you a link in order for you to access some pictures. You didn't download the content from said link, and now they are deleted, and you wish to restore them, right?

     

    The only person that could potentially restore this content would be the person that had shared them with you, from their Dropbox account. That also depends on how long ago they were deleted.

     

    If they got deleted months ago, there might not be recoverable, I'm afraid.

     

    I hope this clarifies! 

    • Julien38280's avatar
      Julien38280
      Explorer | Level 3
      Thank you so much for your answer
      You have perfectly understood all the situation
      I will try to see with the photographer to try an other Way to restore photos

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