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Forum Discussion
TW33
3 months agoExplorer | Level 3
We lost our all files in Dropbox because we can't pay the bill!
Our company file was lost!!! because we can't make a payment! we try many cards and paypal account too. But it still can't pay the bill!
It's show error (500) to us and last night it date line we ...
Nancy
Dropbox Staff
Since we don’t have account visibility on the forum, the next thing I can suggest is that we log a ticket for you instead. This way, we can take a look into your account and see if we can find something more.
Let me know if that’s alright and we can contact you to the email address you see here.
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