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Forum Discussion
Upgraded my account and now I have multiple versions of Dropbox in my account.
Hello,
After upgrading my subscription from monthly to annual payments, I suddenly have multiple versions of Dropbox in my account. I've found that I can't delete any of them without deleting a...
Megan
Dropbox Staff
Dropbox StaffHey Chemist867, welcome to our Community!
I'm not sure I'm entirely on the same page as you.
When you say you have "multiple versions of Dropbox in your account" can you clarify, and let me know what you're talking about?
Do you have multiple versions of a file, or something different?
As for the screenshot, have you tried clicking on the camera-like icon, when responding back to us here? It should look something like that: 
Keep me posted, and we'll take it from there!
multiple dropboxes
Hi,
I have at least 6 folders on my computer called Dropbox. Each claims to be a subfolder of the other. I can't merge them, and I can't delete one of them without deleting all of them. I only want one Dropbox. What do I do?
- Megan
Hey Chemist867, thanks for replying back!
If you check the app's preferences, and specifically under your Sync tab, you should be able to find where your actual Dropbox folder is located.
Based on the screenshot, I'm assuming it's the one above dropbox.cache.
If you open your Dropbox folder, do you see more as sub-folders there?
Hi Megan,
It's not the one in the screenshot. Here is the path to the syncing Dropbox. C:\users\***\Dropbox\PC\Desktop\Dropbox
There is one Dropbox within the syncing Dropbox.
Don
- Megan
Hi Chemist867, and do you see more than 1 Dropbox folders, when you follow and access that path?
