A few days ago I installed the new dropbox update after being prompted to do so. It's been a nightmare since then. After all my folders were moved to some new secure folder on my mac, I get nothing but weird issues with dropbox and finder Finder freezes and can't save a file. Need to kill the process in activity monitor Can't open files through Finder. Need to kill the process in activity monitor Dropbox sometimes can be opened but doesn't start. Need to restart None of these issues occur if I quit dropbox, but once I start dropbox again, it's nothing but headache. I'm on a Mac M1 Venture 13.3.1 and Dropbox v173.3.6706 If this persists one more day I'm uninstalling and cancelling my account. Have been a loyal dropbox user for over a decade but this is not worth the headache.

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cquintero1

New member | Level 2

2 years ago

Solved

Multiplers Errors with Finder after Dropbox Upgrade - Mac M1

A few days ago I installed the new dropbox update after being prompted to do so.

It's been a nightmare since then. After all my folders were moved to some new secure folder on my mac, I get nothing but weird issues with dropbox and finder

Finder freezes and can't save a file. Need to kill the process in activity monitor
Can't open files through Finder. Need to kill the process in activity monitor
Dropbox sometimes can be opened but doesn't start. Need to restart

None of these issues occur if I quit dropbox, but once I start dropbox again, it's nothing but headache.

I'm on a Mac M1 Venture 13.3.1 and Dropbox v173.3.6706

If this persists one more day I'm uninstalling and cancelling my account. Have been a loyal dropbox user for over a decade but this is not worth the headache.

desktop

Error Messages

Mac

cquintero1
2 years ago
Just wanted to give an update here. After 5 days of pain and errors the problem seems to have resolved itself.

I'm not sure what dropbox was doing in the background this whole time....at one point Dropbox used up my entire hard drive space and I only had 1 gb of free space left. Then, suddenly, it stopped and I had 50gb+ free again and I could suddenly open files without errors again.

Dropbox is still very slow to start (seems to hang on "updating files" for a long time) but it does now start consistently.

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Megan
Dropbox Staff
2 years ago
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Hi cquintero1, sorry to hear about that!

In the issues you mentioned, you also said that Dropbox sometimes doesn't start. Do you get any specific error messages?

As for all the Finder problems you mentioned, do you notice this behavior only for your Dropbox files and folders, or all of your content locally?

Let me know more!
- cquintero1
  New member | Level 2
  2 years ago
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  Just wanted to give an update here. After 5 days of pain and errors the problem seems to have resolved itself.
  
  I'm not sure what dropbox was doing in the background this whole time....at one point Dropbox used up my entire hard drive space and I only had 1 gb of free space left. Then, suddenly, it stopped and I had 50gb+ free again and I could suddenly open files without errors again.
  
  Dropbox is still very slow to start (seems to hang on "updating files" for a long time) but it does now start consistently.
  - mike1234
    Explorer | Level 3
    2 years ago
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    I am having the same or a very similar issue. I cannot open files without MacOS finder freezing. Have restarted multiple times and issue has repeated. Now Dropbox will not start. I'm running MacOS 13.4. Please help.

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A few days ago I installed the new dropbox update after being prompted to do so.

It's been a nightmare since then. After all my folders were moved to some new secure folder on my mac, I get nothing but weird issues with dropbox and finder

Finder freezes and can't save a file. Need to kill the process in activity monitor
Can't open files through Finder. Need to kill the process in activity monitor
Dropbox sometimes can be opened but doesn't start. Need to restart

None of these issues occur if I quit dropbox, but once I start dropbox again, it's nothing but headache.

I'm on a Mac M1 Venture 13.3.1 and Dropbox v173.3.6706

If this persists one more day I'm uninstalling and cancelling my account. Have been a loyal dropbox user for over a decade but this is not worth the headache.

","body@stringLength":"957","rawBody":"

A few days ago I installed the new dropbox update after being prompted to do so.

It's been a nightmare since then. After all my folders were moved to some new secure folder on my mac, I get nothing but weird issues with dropbox and finder

Finder freezes and can't save a file. Need to kill the process in activity monitor
Can't open files through Finder. Need to kill the process in activity monitor
Dropbox sometimes can be opened but doesn't start. Need to restart

None of these issues occur if I quit dropbox, but once I start dropbox again, it's nothing but headache.

I'm on a Mac M1 Venture 13.3.1 and Dropbox v173.3.6706

If this persists one more day I'm uninstalling and cancelling my account. Have been a loyal dropbox user for over a decade but this is not worth the headache.

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Multiplers Errors with Finder after Dropbox Upgrade - Mac M1","moderationData":{"__ref":"ModerationData:moderation_data:682475"},"body":"

Hi cquintero1, sorry to hear about that!

In the issues you mentioned, you also said that Dropbox sometimes doesn't start. Do you get any specific error messages?

As for all the Finder problems you mentioned, do you notice this behavior only for your Dropbox files and folders, or all of your content locally?

Let me know more!

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Hi , sorry to hear about that!

In the issues you mentioned, you also said that Dropbox sometimes doesn't start. Do you get any specific error messages?

As for all the Finder problems you mentioned, do you notice this behavior only for your Dropbox files and folders, or all of your content locally?

Let me know more!

Just wanted to give an update here. After 5 days of pain and errors the problem seems to have resolved itself.

I'm not sure what dropbox was doing in the background this whole time....at one point Dropbox used up my entire hard drive space and I only had 1 gb of free space left. Then, suddenly, it stopped and I had 50gb+ free again and I could suddenly open files without errors again.

Dropbox is still very slow to start (seems to hang on \"updating files\" for a long time) but it does now start consistently.

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Just wanted to give an update here. After 5 days of pain and errors the problem seems to have resolved itself.

Dropbox is still very slow to start (seems to hang on \"updating files\" for a long time) but it does now start consistently.

I am having the same or a very similar issue. I cannot open files without MacOS finder freezing. Have restarted multiple times and issue has repeated. Now Dropbox will not start. I'm running MacOS 13.4. Please help.

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