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lordphilippe's avatar
lordphilippe
Helpful | Level 5
2 years ago

Trying to keep folder structure when backing up from phone to Dropbox

With my Dropbox subscription I setup my phone app to make backup of all my files I selected, no matter internal or external storage BUT, the problem I'm facing since I enabled this feature long time ...
  • Jay's avatar
    Jay
    2 years ago

    Hi lordphilippe, the camera uploads feature locates all images in the camera roll and screenshots folder on your mobile device, and then uploads and renames the files to the same naming format.

     

    There are no folder structures saved during this process, and currently there isn't an option to do so.

     

    If you have any further queries, feel free to message back.

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