You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
steveschneider
3 years agoHelpful | Level 6
Permanently deleting images in shared folder.
I have many years old folders in my shared folder list. But under each folder it says that they are not in dropbox. Ho can I permanently delete these folders?
Ar they counted against my limit...
- 3 years ago
I guess I did have another account. Someone added me to their account. I'm going to close that account. Thanks for your info.
Steve
Hannah
Dropbox Staff
Hey steveschneider, sorry to jump in here.
For shared folders that you've temporarily deleted (or are not added to your Dropbox), you can click on the ellipsis (...) button there on the right on your "Shared" tab and click "remove me".
That should permanently delete them from your Shared tab too.
As for the email you received, is it possible that you received it on a different address than the one associated with your Dropbox?
That would mean that you probably have a second Dropbox account, that is full.
steveschneider
3 years agoHelpful | Level 6
I guess I did have another account. Someone added me to their account. I'm going to close that account. Thanks for your info.
Steve
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!