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Forum Discussion

SanniWallen's avatar
SanniWallen
New member | Level 2
3 months ago

My account is deleted & I need to recover my content.

Dear Dropbox Support Team, I hope this message finds you well. I am writing to request assistance regarding my Dropbox account associated with the email address [removed]. Unfortunately, I disc...
Delete
Dropbox Basic
Restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
SanniWallen wrote:

Unfortunately, I discovered that my account has been deleted, resulting in the loss of a significant number of photos that were stored there.

Was this a personal account, or were you a member of a Business team account? What indication do you have that the account was deleted? If you were a member of a Business team, how long ago was the account deleted?

 

I would greatly appreciate it if you could help me recover my account and restore my files.

Unfortunately, if this was a personal account and it really has been deleted, it's not possible to recover the account or the data that was in it.

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