You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
pkarns
2 years agoExplorer | Level 4
File recovery from 2021. Is this possible?
I have no idea if this is the correct location for this, but I just discovered that some crucial files from 2021 apparently never made a transfer. How much redundancy is built into Dropbox's storage?...
Mark
2 years agoSuper User II
Hi pkarns
Unfortunately, you've no chance of recovery.
The longest recovery window is 180 days which is only if you are a paid user at time of deletion. If you were/are a free user at deletion point it is 30 days.
- pkarns2 years agoExplorer | Level 4I had a business account and was hoping that there might be additional redundancy. Oh well…
- Mark2 years agoSuper User II
pkarns wrote:
I had a business account and was hoping that there might be additional redundancy. Oh well…Once you stop paying keeping things is just expensive 😞
Even on the highest business plan I believe you could at the time only get 365 day of recovery. Its now less though
- pkarns2 years agoExplorer | Level 4So sad.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!