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Forum Discussion
ruth_baker
9 months agoExplorer | Level 3
Can't delete folders that have "invalid files" added to their name.
I have a number of folders that I cannot delete from Dropbox - they have "Ruth's Invalid Files" added to their name. Does anyone know how to fix this?
- 9 months ago
Thanks for the screenshot! Can you clarify what types of files are mostly located within these folders? Feel free to send one more screenshot, as well.
Besides Dropbox, are you seeing this type of invalid files anywhere else on your Mac device?
What if you go to your desktop app again, and try to drag these folders out of the local Dropbox folder before deleting them again? Are you getting any errors then?
Nancy
Dropbox Staff
Thanks for the screenshot! Can you clarify what types of files are mostly located within these folders? Feel free to send one more screenshot, as well.
Besides Dropbox, are you seeing this type of invalid files anywhere else on your Mac device?
What if you go to your desktop app again, and try to drag these folders out of the local Dropbox folder before deleting them again? Are you getting any errors then?
quocchinh
6 months agoExplorer | Level 3
Hi Nancy, I have also had the same situation. Can not delete 2 folders on my dropbox account. pls help
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