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Forum Discussion
RAW=1 link no longer working for videos in Chrome
Hi,
For MP4 videos, when I share links, I change the dl=0 at the end of the link to raw=1. This no longer seems to work in Google Chrome as of the past few days.
Was there something cha...
I was using raw=1 for video and now it has stopped working. the video plays with dl=0 but when I switch to raw=1 I get "No video with support format and MIME type found" It is an mp4 file. Not just in mine, a colleague uses it the same way and he has the same issue.
Any guidance would be appreciated.
We recently encountered an issue where images and video files share-link-hosted on Dropbox were no longer able to be loaded by Safari/Webkit browsers ...in the context of being used inside a simple HTML file while using the raw=1 switch in the URL. This affects both Desktop (Safari on Mac) and iOS devices (any browser on iOS, since all browsers on iOS are Webkit based).
We opened a support ticket and after much back and forth:
"Thanks for reporting this problem. Without you, other customers could have experienced this same issue. You’re helping us make Dropbox better for all our customers.
I relayed the details of your problem to our engineering team. From here, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and let you know as soon as I have an update."
I'm unsure if this response is ultimately boilerplate or they are actually working on the issue. It would appear it affects ALL iPhones and iPads. At least on desktop Mac, you have the choice to use another browser that does not have the issue.
We tested this on our Business account as well as personal accounts, across multiple devices, internet connections, and varied geo regions.
Has anybody else experienced this issue?
