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Forum Discussion
Permanently deleting images in shared folder.
I have many years old folders in my shared folder list. But under each folder it says that they are not in dropbox. Ho can I permanently delete these folders?
Ar they counted against my limit...
I guess I did have another account. Someone added me to their account. I'm going to close that account. Thanks for your info.
Steve
Mark
Super User II
Super User II
I assume you are seeing this via the Dropbox website? If they are saying they are not in your Dropbox then they are not using quota 🙂
can I send you a screenshot?
- Mark
You can add one here yes 🙂
How do I delete these folders? Why is Dropbox telling me that my account is full? I have about 350 small files that I recently uploaded. This does not come close to filling my account. Where are the images that tells DB that my account is full?
Thx, Steve
- Mark
If it says 'Add to Dropbox' then it isnt in your account and is not using your quota.
Any that are on your account would say 'remove from Dropbox'.
If it says you are over quota the files you have uploaded are too large (you can see more info at www.dropbox.com/account/plan) BUT also check you have not set up Backups at www.dropbox.com/backups
