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m_schem's avatar
m_schem
New member | Level 2
2 years ago

Options to download print and copy have been disabled on this file dropbox

I'm trying to copy/paste from documents I've stored in dropbox, but I'm getting this error on every single doc: "options to download print and copy have been disabled on this file dropbox" What...
Error Messages
m_schem's avatar
m_schem
New member | Level 2

Hi Nancy,

 

Thanks for your help! 

 

I'm using Google Chrome. Steps:
1. Open a new tab.

2. Type in dropbox.com and login

3. Navigate to a document (in .docx format)

4. Select some text in the document.

5. Hit cmd + c to copy it
6. See an error message that says: "Options to download print and copy have been disabled on this file."

 



Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the extra info!

 

Are these Word documents personal files of yours, or were they shared by another person?

 

If they were shared, it’s quite possible that the owner has made them view-only/protected, which is why you’re seeing this error when trying to copy their contents.

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