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Forum Discussion

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi there, MattS91, sorry to hear about that! 

 

I just checked the ticket number reference that you've provided, and it seems an agent has been in contact with you recently. 

 

Your patience on this is much appreciated, and I see where you're coming from. Keep in mind that I'll forward your feedback to the appropriate areas so we can continue to improve our product and Support. 

 

If you need anything else, let me know. 

MattS91's avatar
MattS91
Helpful | Level 6
3 years ago

Megan your support are not understanding the issue.

 

ALL OUR TEAM FOLDERS ARE SHARED FOLDERS! ONE PERSON NOW CONTROLS 99% OUR ENTIRE ACCOUNT!

 

This is no what we were told about the upgrade.

 

 

We can't move shared folders into the teams space to recreate what we once had! 

 

I keep opening tickets yet non of the support staff understand that Dropbox has destroyed our file system and admins can no longer administer our account!

 

This is very frustrating and honestly think Dropbox need to acknowledge their mistake and fix it!

You are being far to casual about ruining organisations and the cost we are absorbing because of this! 

 

Dropbox is no longer fit for purpose!

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