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Forum Discussion
Need help restoring old files
Hi Support Team,
Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please.
Best Regards,
Rich
Super User II
Super User II
Saeed19 wrote:
Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please.
Unfortunately, that won't be possible. Recovery times are 30 days or 180 days, depending on your account level. It's not possible to recover files from two years ago.
So after 180 days it's absolutely impossible to recover old files even worh data recovery software?
- Rich
Annaholmeslibbis wrote:
So after 180 days it's absolutely impossible to recover old files even worh data recovery software?Correct. If it's beyond the recovery period for your account, it's no longer possible to recover a deleted file.
