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Forum Discussion

Saeed19's avatar
Saeed19
Explorer | Level 3
2 years ago

Need help restoring old files

Hi Support Team, Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please. Best Regards,
  • Rich's avatar
    2 years ago

    Saeed19 wrote:
    Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please.

    Unfortunately, that won't be possible. Recovery times are 30 days or 180 days, depending on your account level. It's not possible to recover files from two years ago.

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