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Saeed19's avatar
Saeed19
Explorer | Level 3
2 years ago

Need help restoring old files

Hi Support Team, Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please. Best Regards,
Delete
  • Rich's avatar
    Rich
    2 years ago
    Saeed19 wrote:
    Kindly be informed that i deleted some files since 2 years, and i want to help me to recover them please.

    Unfortunately, that won't be possible. Recovery times are 30 days or 180 days, depending on your account level. It's not possible to recover files from two years ago.

Saeed19's avatar
Saeed19
Explorer | Level 3
No issue if need a some subscription i will do it but please i need this filse.. if i deleted a some file where will be go this file i mean you don’t have a cloud or something like that to save a data.. thanks for your help and support
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Saeed19 wrote:
No issue if need a some subscription i will do it but please i need this filse.. if i deleted a some file where will be go this file i mean you don’t have a cloud or something like that to save a data..

There is no subscription that will help in this case. It's simply that too much time has passed. Dropbox doesn't keep your deleted files forever. Once they're deleted permanently, they're gone for good.

 

There is simply no way to recover files that were deleted two years ago.

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