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Forum Discussion
My files are gone, and Rewind doesn't work.
I just started a backup and some of my files are lost. I cant access them. Would appreciate if anyone know how can i get them back. also i have tried rewind but didn't work.
Yes, but thanks for your reply I just finally figured it out.
Megan
Dropbox Staff
Dropbox StaffHey 1br4h1m, sorry to hear about that!
You mentioned that you started a backup. Just to make sure we're on the same page: are you referring to our Backup feature?
If not, would you be able to clarify the steps that you followed on your end? Also, have you checked both your deleted files page, and events page?
If I were you, I'd also take a look at my sharing tab.
Let me know more, and we'll take it from there!
Yes, but thanks for your reply I just finally figured it out.
- T_theresa_A
Community Manager
