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Whereismy20G's avatar
Whereismy20G
New member | Level 2
3 months ago

My Backup refuses to get deleted.

Hi! My account refuses to delete my backup with my backup files. I have several days now try to delete it but it keep coming back.  How I tried to do it.  Desktop app > Settings > Back ups > ...
Delete
Dropbox Backup
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey Whereismy20G, let's jump right into this!

 

Just to make sure we're on the same page here, first you locate your Backup tab in the Dropbox app, then delete it but it still comes back, right? 

 

After how many days does this happen? If you try deleting it using your Backup page, what do you see there? Does the behavior change? 

 

Let me know more!

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