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DrorM's avatar
DrorM
Explorer | Level 3
2 years ago

Lost Access to my Desktop, Downloads and Document folders on Mac

Hi,

I'm on a MacBook Pro Running Monterey Vr 12.6.6 

I started up my Laptop and found that my desktop was empty of folders and media that I had saved on to it.

When trying to access it from the side bar I got a prompt saying I don't have permission to see its contents.

I then followed its location path to the local Dropbox folder and can see it in the Backup but still can't access it.

 

I followed info for Dropbox on previous posts but am unable to resolve this.

 

Any advice ?

 

Dropbox Backup
Error Messages
Missing Files
Restore
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi DrorM, thanks for bringing this to our attention.

     

    Have you enabled Dropbox Backup on your device? Do you see these folders on the Dropbox site?

     

    This will help me to assist further!

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