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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 9
3 months ago

I'm being asked to save a copy of my Excel file instead of the original file on mobile.

I have a spreadsheer in a shared Dropbox folder and I am the only person with editor access to it.

 

When I open it on my desktop it saves fine, but when I open it on my mobile it tries to save a copy even though it definitley isn't open on my desktop at the tme. I don't want to save a copy. I just want to be able to make changes to the file on my mobile as well as on my desktop, and to save the file - not a copy - on either platform. Is this impossible?

 

Dave

Edit
Microsoft Office
Mobile
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Dave_Rado, thanks for reaching out to us.

     

    Are you using an Android or an iOS device?

     

    Can you let us know exactly what you see when you open the file from the Dropbox mobile app?

     

    A screenshot of the message would be helpful, if you can send us one.

     

    Cheers.

    • Dave_Rado's avatar
      Dave_Rado
      Collaborator | Level 9
      3 months ago

      Hi @Hannah 

       

      Android. Screenshot here.

       

      That's when I try to save it. When I open it, it just looks like any other spreadsheet.

       

      Dave

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Would you mind attaching the screenshot to your reply, Dave? For security reasons we can't access the link above, I'm afraid.

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