You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

T-Rock's avatar
T-Rock
New member | Level 2
6 months ago

I wanted to edit an xlsx file but it's missing

Hello Community, I wanted to edit an xlsx File this morning. Unfortunaltely it is gone. I can't find it anywhere. Also checked in deleted files for the Last 30 days and more. Checked whole year....
Delete
Restore
  • T-Rock's avatar
    T-Rock
    6 months ago
    I found two tmp.files. Opened one of Them with Excel and it worked.
    Seems like there was unsaved/unfinished sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey there T-Rock - sorry to hear about your missing file.

 

When is the last time you remember seeing it on the website?

 

Can you have a look at your events page and let us know if you see any signs of it there?

 

Thanks!

  • T-Rock's avatar
    T-Rock
    New member | Level 2
    6 months ago
    I found two tmp.files. Opened one of Them with Excel and it worked.
    Seems like there was unsaved/unfinished sync

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!