You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mwatts00's avatar
mwatts00
New member | Level 1
8 hours ago

I deleted a bunch of files off my dropbox, but I still have a lot data on my account

Just recently I deleted a bunch of old files off my dropbox account, but I still have a ton of data on my account.  Can anyone help me find and delete it so I can upload files again?

Delete
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    7 hours ago

    Hi mwatts00, thanks for bringing this to our attention.

     

    Could you check to see if you have a Dropbox Backup enabled, or any shared folders that you're currently a member of?

     

    This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!