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Forum Discussion

fernandaverruck's avatar
fernandaverruck
Explorer | Level 3
2 years ago

I can't delete folders inside my personal folder

I am the admin of the account and want to delete some folders inside my personal folder, but the option doesn't show.
Delete
  • Walter's avatar
    Walter
    2 years ago

    Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete  it from there instead fernandaverruck? 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey fernandaverruck, sorry to jump in here, but could you let us know if this persists after clearing your browser's cache or on another browser?

 

If it does, we'd need a screenshot to troubleshoot further. 

  • fernandaverruck's avatar
    fernandaverruck
    Explorer | Level 3
    2 years ago

    Here is the screenshot: The 3 dots don't show the "delete" option.

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Could you navigate a level back (by clicking on the parent folder's name) and try to select the folder and delete  it from there instead fernandaverruck? 

      • fernandaverruck's avatar
        fernandaverruck
        Explorer | Level 3
        2 years ago

        Thank you for your help! Now it worked.

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