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Forum Discussion

daniel Guijarro's avatar
daniel Guijarro
Explorer | Level 3
5 months ago

How to recover unsynced files after I moved them out of Dropbox?

Hi, 

I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox to put my files on my computer and all files a d documents created in the last six months have disappear and also there are many documents in my computer that I cannot open.. I panicking since I see i am losing months of work

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    daniel Guijarro wrote:

    I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox ... and all files a d documents created in the last six months have disappear ...


    If Dropbox hasn't synchronized, then there's no way for Dropbox to recover the files. Dropbox can only recover files that were synced to your account online.

     

    If you had files in Dropbox that weren't synced, and in the process of moving the files they were deleted, Dropbox can't do anything about that. Have you checked your Recycle Bin or Trash?