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Forum Discussion
How to recover unsynced files after I moved them out of Dropbox?
Hi,
I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox to put my files on my computer and all files a d documents created in the last six months have disappea...
Rich
Super User II
Super User II
daniel Guijarro wrote:
I have not syncronised dropbox in the last 6 months. I deceided to move out from dorpbox ... and all files a d documents created in the last six months have disappear ...
If Dropbox hasn't synchronized, then there's no way for Dropbox to recover the files. Dropbox can only recover files that were synced to your account online.
If you had files in Dropbox that weren't synced, and in the process of moving the files they were deleted, Dropbox can't do anything about that. Have you checked your Recycle Bin or Trash?
thanks very much for you response.
they dont appear in thrash bin. sont you think they might be somewhere on the computer?
- Megan
Dropbox Staff
Hey @daniel Guijarro, let's jump right into this!
Did you enable our Backup feature at any point, while using your Dropbox account? If so, is the feature still enabled?
Also, would you mind walking me through the steps that you followed when moving your files out of Dropbox? Did you simply move your content outside of your Dropbox folder, to a different path on your device or something different?
Let me know more!
