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Forum Discussion
Full Text Search Not Working on Business Advanced (Trial)
We're evaluating the Business version, and are unable to search across files for text content. Unless the file was created using the mobile scan app (Android), text within the files is not being ret...
Hi BBarkalow,
Full text search is available on business advanced plans (including trials), but needs to be enabled via your admin console. You can read more here: https://blog.dropbox.com/topics/product/search-images-text-ocr
If this still isn't working for you or you need further assistance, reply to this message and I can see what else we can do for you.
Best,
Ben
I tried that for Firefox and Edge, but no change in behavior. Both browsers are on current release levels.
Is there an incognito mode for the Android app? That doesn't return searches with matching file contents either.
Hi - any updates on this, or is it simply not supported? It's an essential requirement for my company, so if it doesn't work - or there isn't a statement for when it will - it's a deal-breaker and we'll spend more with a competitor's product.
BenDBXCommunity Manager
Hi BBarkalow,
Full text search is available on business advanced plans (including trials), but needs to be enabled via your admin console. You can read more here: https://blog.dropbox.com/topics/product/search-images-text-ocr
If this still isn't working for you or you need further assistance, reply to this message and I can see what else we can do for you.
Best,
Ben
