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Forum Discussion
Files have disappeared from several folders
I have just discovered that all of the files in several of my Dropbox folders have completely disappeared. There is no way that I could have accidentally deleted them as this would have involved ...
Hi IH81, sorry to hear about this!
As a first step, I'd suggest that you have a closer look into this thread, which can give you an insight as to what might have happened, and caused these deletions.
With that being said, can you clarify the type of plan you're currently using?
I'm not sure these files can be recovered, since they date back on February, but depending on your plan, I'd personally suggest that you contact our Support team, and ask them to take a look and see what and if they can recover some of the content.
I hope this clarifies!
… I've just checked on dropbox.com in the Activity panel of some of the affected folders. It appears that I deleted the contents of all of them at precisely 9:46 am on 9 Feb 2023. Again, I don't know how this would be possible without also deleting all of the nested folders. That's a lot of files in a lot of different folders and subfolders to delete in the exact same minute!
