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Forum Discussion
richcb
5 years agoExplorer | Level 3
Dropbox files WILL NOT DELETE! Have no option to Delete!
I have cleared out all data from my DropBox due to failed functions. There remain TWO FILE backups in Dropbox that have no function option connected to them. They will not open! There is no wa...
- 5 years ago
If that's the case, then most likely they've been deleted, which is why there's no way to access them.
As these are in the recent files section, they will be removed as they get pushed off the list when new files are uploaded/edited or accessed.
Jay
Dropbox Staff
Regarding the files are you able to navigate to them in your file structure as per the previous message?
If you try opening them, do the files open up and preview on the site?
richcb
5 years agoExplorer | Level 3
Nope. I can't navigate to them either. They are ghosts. They are there, but there is nothing there. They cannot be clicked on - or if you click on them, it is as if nothing was there.
- Jay5 years agoDropbox Staff
If that's the case, then most likely they've been deleted, which is why there's no way to access them.
As these are in the recent files section, they will be removed as they get pushed off the list when new files are uploaded/edited or accessed.
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