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Forum Discussion
Dropbox files disappeared without reasons
I have been a dropbox user for like at least 8 years. I went to use it today and all my files are gone. I only use the web interface. I do not have it installed on my workstation.
I went to add 2 new files and found all my old files/folders gone. I was able to login to this account as an existing account.
I did not delete these files.
Please advise.
- Rich
Super User II
sysjl1 wrote:
I have been a dropbox user for like at least 8 years. I went to use it today and all my files are gone.
When was the last time you signed in to the account? Do you see anything listed on your Events page?
I logged in within the last couple of months. I only see the 2 uploads I did today on the events page. The filter is set to all events. I had many folders and many files. It would have taken significant effort for me to delete all of this manually. So it must have been a system issue. Any ideas?
- Rich
sysjl1 wrote:
I only see the 2 uploads I did today on the events page.
If you're only seeing two entries on the Events page, then it sounds like you're signed in to a new, empty account. Verify that you're signing in with the correct email address.
If there's a chance that it's been more than a couple months since you last signed in, keep in mind that if the account was idle for more than a year, it would have been deleted due to inactivity.
